Describe the service or assessment you need
Send the appliance details you already have and explain the purpose of the visit. Confirm the proposed provider, scope and appointment before booking.
Before sending the request
Use the form for a service or assessment enquiry. It is not an emergency response channel. For an immediate concern about gas or appliance safety, follow the current Tasmanian official emergency guidance and do not wait for a form response.
Include the suburb, available appliance records and practical access arrangements. Do not open the heater, relight it or carry out a test to obtain information for this form. Leave an uncertain detail marked as unknown.
What to confirm next
Ask the provider to identify the proposed work, relevant qualifications and any exclusions before accepting an appointment. Request the amount or basis of charging and the approval process for additional findings. Availability and response times need direct confirmation.
Keep a copy of the enquiry and subsequent proposal. If you are arranging access for someone else, identify the person who can approve the work separately from the person who will meet the contractor.